Knowledge Centre

The bylaw changes approved by Council in March 2019 and that become effective May 1, 2019, are one-time fee increases to catch up with inflation since 2008. They exclude for the time being two new fees approved by Council in November 2018. These include: interviews to waive technical examinations, and a $10 credit card convenience fee. These new fees may be implemented later. 

If you encounter technical issues trying to access the portal or when interacting with PEO online through the portal, please report them to [email protected]. To assist us in resolving the issue, please provide:

• date and time of the incident;
• version of the browser you were using, plus the operating system you were using (e.g. Windows 10);
• description of what you were trying to do; and
• description (ideally a screen shot) of the issue you experienced.

The new PEO portal adheres to current best practices for system security and data protection, specifically:

• site pages involving display or transfer of personal user information are secured via HTTPS/SSL/TLS;
• public Internet clients cannot access the site’s administrative functions;
• site forms are protected from known intrusions (SQL injection attacks, JavaScript injection attacks, file upload attacks, SPAM, etc.); and
• sensitive personal data (e.g. passwords) is stored in an encrypted format.

Please contact PEO’s Document Management Centre at [email protected] to report discrepancies.

The list of exams a licence applicant will see when accessing the exams area of the portal are only those exams the applicant is eligible to write at the time the applicant accesses the portal. This prevents you from accidentally registering for an exam for which you are not yet eligible to write. The full list of exams assigned to you appears in the information sent to you by PEO. If you have questions about exams or have had trouble registering online, please contact the Exam department at [email protected], or telephone 416-224-1100 or 1-800-339-3716 and ask for the Exam department.

Please contact PEO’s Financial Services department at [email protected], or telephone 416-840-1125 or 1-800-339-3716 and ask for the Finance department.

An online confirmation is a record of a transaction made at the time of the transaction. There is no mechanism to resend or recreate an online confirmation. You may, however, access and print a receipt for a payment made to PEO 24 to 48 hours after the payment has cleared our system.

Recognizing that visitors to the PEO website use a wide range of client operating systems, browsers and display resolutions, the PEO portal was tested and works with all current and mainstream desktop browsers, specifically:

• Internet Explorer (version 11 and later);
• Firefox (version 22 and later);
• Google Chrome (version 28 and later);
• Safari (version 6 or later); and
• Opera (version 12 and later).

If you experience a portal performance issue using any of these browsers, please report the issue to us at [email protected]. To assist us, please include:

• date and time of the incident;
• version of the browser you were using, plus the operating system you were using (e.g. Windows 10);
• description of what you were trying to do; and
• description (ideally a screen shot) of the issue you experienced.

If you are using a different browser or version of a browser than those listed, we would still like to hear about your experience using the portal.

If you are a professional engineer, an engineering intern (EIT) or the holder of a temporary, provisional or limited licence, you may:

• view the information in your licence profile (to correct information, please contact the Document Management Centre at [email protected].
• change your chapter affiliation (but the chapter in which you were placed based on your home address will remain your chapter for PEO election purposes);
• view and update information on your practice and engineering disciplines;
• change your password;
• pay PEO fees and the annual fee for the Ontario Society of Professional Engineers, and make charitable donations to the Professional Engineers Foundation for Education (should you have questions, please contact [email protected]);
• print receipts for fees paid (should you have questions, please contact [email protected]); and
• manage your subscription to Engineering Dimensions. All PEO licence holders and engineering interns receive the print edition of Engineering Dimensions by mail, unless they opt in to receive a link by email to the digital edition. You may opt in to the digital edition or switch back to the print edition at any time.

If you have submitted a licence application and have been assigned a file number, you may:

• view and update your contact information;
• change your password;
• pay PEO fees and make other payments;
• register for PEO-assigned exams; and
• order exam reprints.

If you have accessed PEO’s online services in the past and are trying to log into the new portal by creating a new password, you cannot use the Forgot your Password? link to retrieve your previous password. In this case, you must register on the portal as if you were a new user. Once you are registered, you can retrieve your forgotten password at any time by using the Forgot your Password? link.