How we Serve and Protect the Public Interest

PEO's mandate, as described in the Professional Engineers Act, is to ensure that the public is protected and that individuals and companies providing engineering services uphold a strict code of professional ethics and conduct.

COVID-19 update

Update on submitting a complaint: While PEO’s office remains closed and staff have transitioned to a work from home plan, only complaints sent via email can be processed at this time. Signed complaint forms should be emailed to complaints@peo.on.ca. If you have recently mailed a complaint to PEO and have not received acknowledgment of receipt, please resend the complaint by email to ensure that it is received.

 

PEO protects and serves the public by:

  • ensuring all licensed professional engineers are qualified – and by licensing all who qualify;

  • disciplining professional engineers found guilty of professional misconduct;

  • taking action against unlicensed individuals who illegally describe themselves as engineers. Similarly, the association can prosecute companies or entities who illegally provide engineering services to the public;

  • investigating all complaints brought to it about unlicensed, unprofessional, inadequate, or incompetent engineering services;

  • conducting disputes resolution and hearings;

  • preparing performance guidelines as benchmarks for quality of service in the engineering profession; and

  • preparing performance standards in regulation.

If you have concerns about the work of an engineer or an engineering firm, contact 416-224-1100 or 800-339-3716 or complaints@peo.on.ca.

If you suspect a person or company is practising engineering without a licence, please contact PEO's Enforcement hotline at: 416-224-1100 ext.1444 or 1-800-339-3716 ext. 1444 or enforcement@peo.on.ca.

Working with a Professional Engineer

Ultimate responsibility for engineering work requires a professional engineer. While research, testing and drawing may be delegated to others, only the professional engineer can take responsibility for engineering work that affects public health.

Directory of Practitioners

Search for PEO licence holders, engineering interns, Certificate of Authorization holders and consulting engineers.

 

Complaints and Illegal Practice

To protect the public, PEO investigates all complaints brought to it about unlicensed, unprofessional, inadequate, or incompetent engineering services. It also takes action against unlicensed individuals who illegally describe themselves as engineers.

Tribunals and Hearings

PEO has four bodies that deal with disputes resolution and hearings, ranging from hearing allegations of professional misconduct to mediating fee disputes between licence holders and clients.

Practice Evaluation and Knowledge (PEAK) program

PEO’s Practice Evaluation and Knowledge (PEAK) program is an annual program designed to improve the association’s data about its practitioners’ engineering practice profiles while encouraging individualized continuing knowledge development.

Practice Advice Resources and Guidelines

PEO offers a variety of practice advice resources to assist licence holders in providing professional and ethical engineering services. 

Frequently Asked Questions