COVID-19 update
Update on submitting a complaint: While PEO’s office remains closed and staff have transitioned to a work from home plan, only complaints sent via email can be processed at this time. Signed complaint forms should be emailed to complaints@peo.on.ca. If you have recently mailed a complaint to PEO and have not received acknowledgment of receipt, please resend the complaint by email to ensure that it is received.
PEO protects and serves the public by:
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ensuring all licensed professional engineers are qualified – and by licensing all who qualify;
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disciplining professional engineers found guilty of professional misconduct;
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taking action against unlicensed individuals who illegally describe themselves as engineers. Similarly, the association can prosecute companies or entities who illegally provide engineering services to the public;
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investigating all complaints brought to it about unlicensed, unprofessional, inadequate, or incompetent engineering services;
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conducting disputes resolution and hearings;
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preparing performance guidelines as benchmarks for quality of service in the engineering profession; and
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preparing performance standards in regulation.
If you have concerns about the work of an engineer or an engineering firm, contact 416-224-1100 or 800-339-3716 or complaints@peo.on.ca.
If you suspect a person or company is practising engineering without a licence, please contact PEO's Enforcement hotline at: 416-224-1100 ext.1444 or 1-800-339-3716 ext. 1444 or enforcement@peo.on.ca.