A Complaints Review Councillor appointed by Council pursuant s. 25 shall review the handling of complaints when the complainant is dissatisfied with the outcome [e.g. the complaint has been dismissed by the Complaints Committee and does not go forward to the Discipline Committee] to ensure that the process was administered correctly.
Membership: 1 member; The Complaints Review Councillor is not eligible to be a member of the Complaints Committee or the Fees Mediation Committee.
Committee Chair: Qadira C. Jackson Kouakou, BA, BSW, LLB
Committee Advisor: Salvatore Guerriero, P.Eng. – Manager, Tribunals, firstname.lastname@example.org